Domos + Yardi: Modern Property Operations

Domos AI is an official Yardi Integrations Partner, making it easy for management teams to activate AI automation within the tools they already use. The integration connects Yardi’s property management software with Domos’s AI for leasing, resident communication, maintenance, and collections. The result is a smarter, faster, and more efficient way to manage properties, without adding new platforms or extra logins.

Seamless Integration for Yardi Users

The Domos and Yardi integration makes it simple for property management teams to automate daily operations across their portfolio. There is no need to change systems or install new software.

Once connected, Domos runs directly on your Yardi data so every interaction is accurate, auditable, and fully aligned with your existing workflows.

Leasing Automation, Powered by Yardi Data

Domos answers prospect questions and books tours using:

• Unit availability and pricing from your Yardi inventory
  
  

• Unit details and amenities from property, unit, and assets records
  
  

• Lease terms and custom fields from your custom UDFs
  
  

New prospects are created automatically, and conversations are logged, ensuring a complete communication history for every lead.

Maintenance Intake and Service Issues, Synced with Your Records

Domos triages maintenance requests and creates work orders using:

• Unit and resident profiles to validate location and contact details
  
  

• Existing and open work orders to avoid duplicates and update status
  
  

• Service history to provide context when escalating
  
  

• Escalations to the relevant manager
  
  

New work orders, notes, and updates are written directly to Yardi, keeping staff informed and records consistent.

Collections and Payment Follow Ups, Based on Live Ledger

Domos runs supportive follow-up sequences using:

• Resident balances and charges from the ledger
  
  

• Due dates, late fees, and notices from custom UDFs
  
  

• Payment status to automatically stop reminders when accounts are current
  
  

• Escalations to the right manager or department
  
  

Residents receive helpful, personalized reminders, while staff have full visibility into every interaction within the account history.

Renewals and Retention, Informed by Lease Data

Domos keeps renewals on track using:

• Lease end dates and rent amounts to time outreach
  
  

• Resident communication history to personalize messages
  
  

• Unit availability to suggest upgrades or alternatives when appropriate
  
  

Complex negotiations are escalated to staff with full context and conversation history, ensuring a smooth and efficient process.

Violation and Community Messaging, With Accurate Context

Domos helps log and follow up on reported issues using:

• Resident and property records for accurate identification
  
  

• Notes and violation history for consistent enforcement
  
  

• Preferred contact methods to ensure respectful, compliant communication
  
  
  

• Every message and update is synced to Yardi for full transparency.

Human in the Loop, With Full Context

Most routine conversations are handled automatically. When a situation requires personal attention, Domos escalates to relevant staff with complete Yardi context, including resident profile, ledger snapshot, open work orders, and the full conversation thread.
Your team steps in informed, equipped, and ready to resolve the issue.

Why This Integration Stands Out

• No new software and no extra logins: everything happens inside Yardi
  
  

• Faster responses within minutes: across chat, email, and voice
  
  

• Data accuracy by design: every answer and task uses your Yardi records
  
  

• Consistent multi-touch follow-ups: so reminders and messages never get missed
  
  

• Clear audit trails: all activities are recorded back to Yardi
  
  

See Domos Live at RMUC 2025

Domos is at the Yardi User Conference (RMUC) 2025 this week, where attendees can see the platform in action and explore real-world results from Yardi-integrated properties.

At the event, property professionals can experience how Domos:

• Automates daily communication without replacing staff
  
  

• Improves resident response times and satisfaction
  
  

• Reduces staff workload by 30+ hours per month
  
  

• Helps properties achieve faster leasing and stronger collections
  
  

RMUC brings together top technology leaders in the property management industry, and Domos is proud to showcase what’s next in AI for real estate operations.

What This Means for Yardi Users

With Domos as part of the Yardi ecosystem, users gain access to AI that integrates seamlessly into existing workflows—delivering measurable results without disruption.

For property managers, this integration means:

• Faster response times for prospects and residents
  
  

• Reduced manual workload for site teams
  
  

• Fewer missed maintenance requests or payment reminders
  
  

• A consistent, 24/7 experience for residents across every communication channel
  
  

Domos transforms Yardi into a truly intelligent property management system—one that works around the clock for your team and your residents.

The Future of Property Management Is Here

The partnership between Yardi and Domos continues to shape the next generation of property operations. Yardi users can now combine the power of their trusted PMS with AI automation that saves time, improves resident satisfaction, and boosts portfolio performance.

Experience smarter property operations with Domos.