For multifamily

The AI Workforce for Apartment Communities

Domos answers leads, handles resident requests and collects rent across every property, connected to your PMS and working to your policies.

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See how it works

Modern apartment building with balconies and greenery

Leasing AI11:48 PMTour booked · Unit 3CSaturday at 11 AM, added to the leasing calendar

Residential AI7:10 AMWork order #4821 createdKitchen leak, sent to your maintenance team

Collections AI9:02 AMPayment plan set · Unit 2D$920 today and $920 on the 15th, logged to the PMS

Trusted by the most innovative organizations

Multifamily teams are stretched thin

Leasing, maintenance and rent all compete for the same few people on site. The repetitive work wins, and residents and prospects wait.

Leads that go cold

Inquiries arrive at all hours, and a slow reply sends prospects to the next listing.

Leasing AI →

Requests that pile up

Maintenance calls and resident questions pull your team away from the work on site.

Residential AI →

Rent that runs late

Reminders, follow-ups and payment plans take hours every month, at every property.

Collections AI →

Across the resident lifecycle

One AI workforce, from first inquiry to monthly rent

Domos handles the conversations your team repeats every day, at every property, and writes every outcome back to your PMS.

DDomos AI · Web chatThe Linden · New prospect

Lead synced to PMS

Hi, do you have any 2-bedrooms opening up in March?

Domos: Yes! Two 2-bed, 2-bath homes are available March 15, starting at $2,150/month. Would you like to tour this weekend?

Saturday morning works.

Tour booked · Sat 11:00 AM · Unit 3C

Domos: You’re all set. I’ll text you a reminder Friday with parking and directions to the leasing office.

✓Lead created in PMS✓Tour on leasing calendar✓Follow-up scheduled

Explore Leasing AI →

Voice AI

Listen to a sample call

Hear Domos answer a real property call. Every call is a conversation, not a phone tree, and every outcome is logged to your PMS.

Explore Voice AI →

Sample callRecorded call handled by Domos AI

0:002:40

Domos answers every call, books tours, creates work orders and alerts your on-call team for emergencies, then logs a summary to your PMS.

Built for portfolios

One standard across every property

From a garden community to a downtown high-rise, Domos follows each property’s policies, pricing and tone, and gives your regional team one view of everything it handled.

Policies and tone set per property

One view across your portfolio

Escalations routed to the right site team

Every interaction logged to your PMS

Today across your portfolio3 properties · 842 units

412Conversations74Handed to staff

7:02 AMTour booked for Unit 3CThe LindenLeasing

7:15 AMWork order #4821 createdHarbor PointMaintenance

8:30 AMRent reminders sent to 38 residentsElm Street LoftsCollections

9:12 AMPackage question answeredThe LindenVoice

10:40 AMApplication follow-up sentElm Street LoftsLeasing

11:05 AMPromise to pay loggedHarbor PointCollections

Why multifamily operators choose Domos

Built around how leasing offices and maintenance teams already work.

Answers at any hour

Prospects and residents get a reply in under a minute, nights and weekends included.

Connected to your PMS

Units, leases, work orders and balances come straight from the record, and every outcome is logged back.

Configured to each property

Your policies, pricing and voice, set property by property.

Your team stays in control

Domos hands off to your on-site team when a person is needed, with the full conversation attached.

No new platform

Your team keeps working in the systems they already use, with nothing new to learn or log into.

Live in 2 weeks

We connect your PMS, load your policies and have Domos answering in about two weeks.

Works with your existing systems

Units, leases, work orders and balances come straight from your PMS, and every conversation is logged back to the record.

Mass Elemental Systems

Outlook

Gmail

Facebook

Frequently Asked Questions

Which property management systems does Domos work with?

Domos works with Yardi, AppFolio, Rent Manager, ManageAmerica, MDS and Mass Elemental Systems, plus Outlook, Gmail, HubSpot, Jira, Airtable and Facebook. Units, leases, work orders and balances come straight from your PMS, and every conversation is logged back to the record.

Does Domos replace our leasing and maintenance teams?

Can each property have its own policies?

What happens when someone needs a person?

Which channels does Domos cover?

Does it work in Spanish?

How long does it take to go live?