One AI Agent for Every Leasing Conversation

From first inquiry to signed lease, Domos answers 24/7 and picks up every call right away, books tours, follows up when leads go quiet and logs every outcome in your PMS.

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See the workflows

SSam K.2BR inquiry · The LindenSample prospect

One agent · One thread · Inquiry to move-in

Mar 2Inquiry2-bedroom question answeredWeb chat · 11:48 PM · Live availability and pricing

Mar 2QualifyMove date, budget and pets notedWeb chat · Matched to Unit 3C, saved to the lead record

Mar 4NurtureNo reply · one follow-up sentText · Sam answered and asked to see the unit

Mar 7TourTour booked · Sat 11:00 AMText · Confirmation and reminder sent

Mar 8ApplyApplication link sentEmail · Requirements answered, application submitted

Mar 15Move-inHanded to move-insEmail · Welcome package and move-in questions

Every step written back to your PMSSynced

Trusted by property management teams across the U.S.

K&RRealty Management Brandywine Homes USA

Every leasing workflow

One agent, from first inquiry to signed lease

Each step has its own playbook, and they all run on the same agent, with the same rules and the same history for every prospect.

24/7First replyEvery call is picked up right away and every text, email and chat gets an answer 24/7, nights, weekends and holidays included, with live availability and pricing from your PMS.Phone, text, email, web chatCalls answered instantly, 24/7Live availability and pricingHear a sample call →

QualifyQualificationAsks what your team would ask, like move date, budget, bedrooms and pets, and matches the prospect to available units.Move date and budgetUnit matchingSaved to the lead record

TourTours & showingsBooks the tour or showing, sends the confirmation and a reminder, and answers questions before the visit.Tours and showingsConfirmationsReminders

Follow upNurturingWhen a prospect goes quiet after the first reply, Domos follows up once and picks the conversation back up when they answer.One follow-up if no replyPicks up where it left offHot leads to your team

ApplyApplicationsSends the application link, answers questions about requirements and keeps the prospect moving until the application is in.Application linksRequirements answeredHand-off to your team

After the lease is signedMove-in hand-offThe same agent sends the welcome package and answers move-in questions, so the resident never starts over.Welcome packagesMove-in questionsExplore move-ins →

Why one agent

An agent that remembers every prospect

Prospects don’t stick to one channel. They chat at midnight, call the next day and reply to a text a week later. With one agent on every step, nobody has to ask them the same question twice.

01Remembers every prospectWhat they asked, what they toured and what they told you is in front of Domos on every reply, whatever the channel.

02One set of rulesPricing, specials, pet policies and showing hours are set once per property and used at every step.

03Hot leads go to your teamConcessions, exceptions and anything that needs a person arrive with the full conversation attached.

04One recordEvery lead, tour and conversation summary is written back to your PMS, not spread across tools.

DDomos AI · Inbound callSam K. · Prospect · The LindenSample conversation

From last week’s web chat and tourAsked about a 2BR for March 15Budget about $2,200Has a catToured Unit 3C on Saturday

Hi, I chatted with you last week about a 2-bedroom. Is it still available?

Domos: Hi Sam! Yes, Unit 3C, the one you toured on Saturday, is still available for March 15 at $2,150, and your cat is welcome. Would you like me to send the application link?

Yes, please send it.

Application link sent · Leasing team notified

Voice AI

Hear Domos pick up the phone

Every call is a conversation, not a phone tree. Domos picks up on the first ring, day or night, and logs every outcome to your PMS.

Answers leasing, maintenance and billing callsLive answers from your PMS, not a script or a phone tree.

English, Spanish and moreSwitches languages mid-call when the caller does.

Knows when to hand offSafety steps for emergencies, then straight to your on-call staff.

Coverage on your termsAlways on, or only for overflow and after hours.

Explore voice AI →

Sample call0:00 / 1:42

Two-bedroom inquiry and tourLeasing call · 1:42

A prospect asks about two-bedrooms for December. Domos quotes live availability and pricing, answers the pet policy, books a tour and texts the confirmation. Demo call with a simulated caller.

How it works

Live in 2 weeks

Onboarding is a setup, not a software rollout. Your team keeps working in the tools it already knows.

01Connect your PMSDomos works inside the PMS your team already uses. No new platform and no data migration.

02Set your rulesPolicies, pricing, escalation contacts and what Domos can handle on its own.

03Choose your coverageAlways on, or overflow and after hours, across phone, text, email and chat.

04Go liveDomos answers, takes action and writes every outcome back to the record.

Built for your asset type

Leasing that fits the way you rent

Apartments, manufactured homes, single-family rentals and affordable housing each lease differently. Domos comes set up for yours.

MultifamilyLeasing, resident requests and rent across every apartment community.Explore →

Manufactured HousingHome sales, lot rent and community rules, from the first call to the violation notice.Explore →

Single-Family RentalsShowings, lead follow-up and maintenance across scattered homes, with no office to staff.Explore →

Illustration of an affordable housing community

Affordable HousingLeasing and resident support for every household, in English, Spanish and more.Explore →

Free mystery shopping report

What happens when a prospect calls your communities?

Our team calls each of your communities as a prospect, then sends you a scorecard: did someone answer, how fast, and did a tour get booked.

Learn more

More on AI for leasing

All articles →

What Is an AI Leasing Assistant?Jan 9, 2026Read →What Is Lead-to-Lease?Nov 20, 2025Read →AI Leasing FAQs: Answering Prospects InstantlySep 26, 2025Read →AI Leasing Assistants: Boosting Lead to Lease ConversionSep 24, 2025Read →

Frequently asked questions

How fast does Domos respond to new leads?

Right away on calls, and 24/7 on text, email and web chat, including nights, weekends and holidays. Domos answers with live availability and pricing from your PMS, so prospects get a real answer instead of a callback.

Which channels does Domos cover for prospects?

How does Domos work with my PMS?

How does Domos follow up with leads who go quiet?

Can Domos book tours and showings?

What happens when a prospect needs a person?

How long does it take to go live?

Answer every lead, day or night

See how Domos handles inquiries, tours and follow-ups for your communities. Live in 2 weeks, inside the PMS you already use.

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