Domos pulls live balances from your PMS, works each account through your policy, and writes every outcome back to the resident’s record.
01
Syncs with your PMS
Balances, lease terms and payment history come in automatically every day.
02
Chooses the right approach
Your policy decides the tone, timing and channel for each resident.
03
Talks to residents
It sends texts and emails, makes calls and answers chat, then helps each resident pay or set up a plan.
04
Writes it all back
Payments, promises to pay and notes are logged, and exceptions go to your team.
It covers more than reminders, including the work that normally sits with your team.
Payment plans
Offers and confirms installment plans within your guardrails, then tracks every due date.
Guarantors and co-signers
Contacts co-signers at the right point, with the context they need to act.
State compliance
Contact windows, frequency limits and notice rules are set for each property.
Ledger questions
Explains fees and charges using live PMS data, which heads off most disputes.
Notices, ready to send
Drafts pay-or-quit and late notices so your team only has to review and approve them.
Promise-to-pay tracking
Logs promised dates, follows up automatically and flags any promise that’s broken.
D
Domos AI · Outbound call
1:42
Domos: Hi Maria, this is the Oakview leasing office. I’m calling about your April balance of $980. Is now an okay time?
Maria: Sí, pero ¿podemos hablar en español?
Domos: ¡Claro que sí! Puedo enviarle un enlace de pago ahora mismo o ayudarle a organizar un plan.
Active call · notes logged to PMS
Domos makes outbound calls and answers inbound ones with the resident’s live ledger in front of it. It answers questions about charges, takes promises to pay and sends a payment link during the call, in the resident’s language.
Handles inbound and outbound calls
Live connection to ledger data
Multi-lingual support
Every call summarized in your PMS
Balances, payments and notes stay in sync with your PMS. There’s no new software to install and no data to migrate.
Will residents feel like they’re talking to a debt collector?
No. Domos writes as your leasing office, in your tone, and offers help such as payment plans and answers about charges before anything firmer. You control the wording and timing of every step.
How does Domos stay compliant with state and local rules?
Can Domos set up payment plans on its own?
What does my team still handle?
Which PMS platforms do you integrate with?
