What ‘No New Platform Needed’ Actually Means with Domos and Rent Manager
Oct 10, 2025
When property managers hear “no new platform,” it can sound too good to be true. Most technology tools promise simplicity but still require extra logins, new dashboards, or manual data entry.
With Domos AI, “no new platform” actually means just that. Your team continues working entirely inside Rent Manager, while Domos handles automation in the background, reading balances, updating work orders, logging messages, and notifying staff in real time.
Here is what that looks like in practice.
What Connects Where
Domos connects directly to your Rent Manager environment using secure APIs. Every resident message by email, phone, or text flows through Domos and back into Rent Manager automatically.
There are no new portals or separate tools to check. Everything such as communication logs, resident balances, work orders, and follow ups stays in one place.
To learn more about how this integration works, see our article on AI integrations with property management systems.
What Domos Can Read and Write
Domos works by reading and writing data securely within Rent Manager.
What Domos can read:
Resident names, contact information, and unit details
Current balances, charges, and payment history
Lease terms, due dates, and policy notes
Maintenance tickets and open work orders
What Domos can write:
New work orders or updates to existing ones
Account notes for communication records
Payment reminders and follow up messages
Status updates that trigger staff notifications
This read and write access keeps data consistent and ensures that automation runs on the same information your team sees. There are no duplicate systems, no syncing issues, and no double entry.
A Day in the Life with Domos and Rent Manager
Let us walk through what “no new platform” looks like in action.
Resident email: A resident sends an email reporting a maintenance issue.
Auto triage: Domos reads the message, identifies the problem type, and checks for an existing work order.
PMS update: If no ticket exists, Domos creates a new work order in Rent Manager with all relevant details.
Manager notified: The property manager receives a notification that the issue was logged and assigned, all without lifting a finger.
From the resident point of view, it feels like they are speaking directly to your office. For your team, everything happens inside Rent Manager. There is no switching tabs, no forwarding messages, and no copying and pasting information.
Setup in 3 Steps
Getting started with Domos is straightforward and requires minimal effort from your team.
Step 1: Connect your PMS, 1 to 2 days
Domos connects directly to your Rent Manager database using secure API credentials. The onboarding team handles setup and verification.
Step 2: Define workflows, 1 to 2 weeks
Choose the workflows to start with such as leasing, collections, or maintenance. The Domos team configures automation rules and message templates to match your policies and tone.
Step 3: Test and go live, 3 to 10 days
After review and approval, Domos runs in a live test environment for validation. Once everything looks good, your automation goes live. Most properties are fully operational within two to three weeks.
FAQ
Does IT need to be involved?
Only for the initial email connection and domain setup. Everything else such as PMS access, automation rules, and reporting is handled by the Domos onboarding team.
Can we start with one workflow?
Yes. Many properties begin with a single automation such as the collection workflow or maintenance triage and expand once they see results.
How does data stay secure?
Domos connects through encrypted APIs and follows strict access protocols. All information remains stored within Rent Manager for visibility and audit trails.
Why “No New Platform” Matters
Property teams already juggle enough software tools. Every extra dashboard adds friction and increases the risk of errors.
With Domos AI, you get automation without complication. Everything happens inside Rent Manager, your single source of truth for leasing, maintenance, and collections.
No new platform. No retraining. No disruption. Just better, faster operations.
See how Domos connects directly with Rent Manager.