How AI Keeps Unit Turnovers on Track: Faster, Smoother, and Stress-Free
Oct 6, 2025
Unit turnovers are one of the most stressful and busiest times in property management. Teams juggle move outs, inspections, vendor coordination, and new leasing inquiries all at once while being spread thin across multiple priorities. Every day a unit sits vacant means lost revenue, and when staff are overloaded, communication delays and missed steps become inevitable.
Domos AI helps property managers stay organized and responsive during these high-pressure periods. By integrating directly with your existing property management system, Domos enhances daily workflows without adding another platform to learn or manage.
The Challenge: Too Much to Do, Too Little Time
Property managers consistently report that turnovers stretch their teams thin. The same staff handling renewals and collections are often responsible for:
Coordinating multiple work orders and inspections
Managing after hours resident communication
Responding to new leasing inquiries before competitors do
Following up on overdue balances
This constant juggling act leads to slower responses and missed opportunities. That is where Domos steps in to help.
Smarter Communication, 24/7
Turnover periods do not operate on a nine to five schedule. Prospects inquire on weekends, residents send messages after hours, and maintenance updates happen at any time.
Domos provides 24/7 coverage, responding to leasing and resident inquiries within minutes. This means no prospect waits until Monday morning for an answer and no lead is lost to a faster competitor.
With round-the-clock communication across email, phone, and chat, your team can rest knowing that every message is acknowledged instantly.
No Platform to Learn, No Extra Logins
Unlike other tools that require a separate dashboard, Domos integrates directly with your existing property management system. There is no new software to learn and no additional logins for your team.
All data flows through your current system so staff can work where they already are. That simplicity helps busy property managers adopt AI quickly and confidently.
Maintenance Support That Keeps You Informed
Domos helps streamline maintenance communication by capturing requests, identifying urgency based on message content, and creating work orders inside your property management system when appropriate.
Urgent issues such as leaks or no heat are flagged and escalated automatically
Routine requests are acknowledged and logged for follow up
Staff remain in control of scheduling and vendor coordination
Domos ensures every request is seen, tracked, and documented, helping managers stay proactive during turnover-heavy periods.
Faster Lead Capture and Follow Up
During vacancies, every inquiry counts. Domos captures leads through phone, email, or website contact forms and responds within minutes using accurate unit availability, pricing, and policy details.
Each lead is logged into your property management system for seamless follow up, giving your team the best chance to convert inquiries into leases before competitors do.
Consistent Collections Follow Up
Property teams know that consistent follow up improves collections, but manual processes often fall through the cracks when staff are busy with other priorities.
Domos automates collections communication using real time ledger data from your property management system. It sends structured, supportive reminders to residents and pauses outreach once payments are received or accounts are current.
This ensures steady follow up, improved cash flow, and reduced delinquencies without increasing workload.
Human Oversight Where It Matters Most
While Domos handles repetitive communication, property managers remain fully in control. When complex or sensitive issues arise, Domos escalates them to your staff with complete context including resident history, open work orders, and recent messages.
This human-in-the-loop approach ensures that automation enhances, not replaces, your team’s expertise.
The Result: More Control, Less Stress
With Domos AI, property managers experience:
Reliable 24/7 communication coverage
Faster lead responses and fewer missed opportunities
Reduced administrative workload during busy seasons
Consistent follow ups for collections and maintenance requests
Domos gives property teams back the time they need to focus on what matters most: providing exceptional service and keeping properties running smoothly.
Keep Your Turnovers on Track
Every turnover season brings challenges, but with the right tools, property teams can stay ahead of the workload. Domos AI integrates directly into your property management system to enhance communication, automate follow ups, and deliver consistent 24/7 coverage that keeps your team in control.
See how Domos helps property managers stay efficient year round.